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2020

Humanitarian Call Centre Awaaz Afghanistan

Afghanistan

Bureau des Nations Unies pour les services d’appui aux projets (UNOPS)

Titre : Humanitarian Call Centre Awaaz Afghanistan

Pays : Afghanistan

Durée : 01-Feb-2020 to 31-Mar-2023

Descriptif
Awaaz Afghanistan is Afghanistan’s first nationwide inter-agency humanitarian call centre. It offers a single point of contact for all Afghans, including returnees and those affected by conflict and natural disasters, to receive critical information about available assistance and support, as well as to register feedback and complaints about the response. An estimated 6.3 million Afghans are currently in need of life-saving assistance. In an effort to respond to the humanitarian crisis, and enhance accountability and two-way communication in Afghanistan, the World Food Programme initiated and funded the call centre, identifying UNOPS as the implementing partner, jointly funded by the United Nations High Commissioner for Refugees. UNOPS secured additional funding for the centre from the Afghanistan Humanitarian Fund and the European Commission Directorate-General for European Civil Protection and Humanitarian Aid Operations.

Financement : Directorate-General for Civil Protection and Humanitarian Aid Operations (DG ECHO) Office for the Coordination of Humanitarian Affairs (OCHA) Office for the Coordination of Humanitarian Affairs (OCHA) Office of the United Nations High Commissioner for Refugees (UNHCR) United Nations World Food Programme (WFP)

Budget : US$ 600,000

United Nations Office for Project Services (UNOPS)

Page publiée le 27 octobre 2021